FAQ
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1. How do I place an order?
You can order directly through our website by choosing one of our fall décor packages. Select your package, pick your delivery week, choose any add ons, and checkout online.
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2. When should I place my order?
We open orders for the season the first Monday of August at 7 AM. Spots are limited and sell out quickly, so we recommend booking early.
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3. What areas do you serve?
We serve Lexington, KY and surrounding areas. If you’re outside our standard delivery zone of Lexington, KY, contact us to see if we can accommodate you.
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4. Do you offer custom designs?
Yes! While our packages are most popular, we can create custom porch displays for homes, businesses, or events. Contact us for a quote.
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5. Do the packages include set-up?
Package 1 and 2 includes full set-up. Package 3 is drop-off only, but you can add professional design & set-up for $75 at checkout.
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6. What if I want my pumpkins picked up at the end of the season?
We offer End-of-Season Pickup as an add-on service. Choose a pickup date before or after Thanksgiving, and we’ll collect your pumpkins to donate to a local farm.
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7. How long will the pumpkins last?
We clean all pumpkins with a non toxic solution to help them last longer through the season. With normal fall weather, pumpkins last 8–12 weeks. To help them last longer, keep them out of direct sun and avoid letting them sit in water.
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8. Where do you source your pumpkins?
We work with local Kentucky farms to bring you fresh, high-quality pumpkins and gourds.
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9. Do you decorate for holidays other than fall?
Right now, we specialize in fall Pumpkin décor, but we may expand to winter or holiday porch displays in the future.
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10. Do you decorate backyards?
Yes! Please choose Backyard Delivery at checkout for a $75 fee, and we’ll style one spot in your backyard with seasonal décor.
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10. Can you decorate my storefront or business entrance?
Absolutely! We create welcoming, seasonal displays for shops, offices, and restaurants.